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Privacy Policy

Employee Compliance Process for SMS Notifications

Purpose: This webpage outlines the compliance process employees must follow to receive SMS notifications from RES Auction Services regarding their assignments, schedules, and other auction-related updates.

1. Overview RES Auction Services utilizes SMS notifications to ensure employees receive timely and relevant updates about upcoming auctions. These messages are strictly informational and are sent only to employees who have provided their explicit consent.

2. Opt-In Consent Process To comply with industry standards and regulations, employees must provide their consent to receive SMS notifications. Here’s how the process works:

  1. Verbal Consent: During onboarding or scheduling calls, employees will be asked if they wish to opt-in to SMS notifications. Employees can provide verbal consent, which will be documented in our records.

  2. Written Consent: Employees may also opt-in by signing a consent form. These forms are stored securely in our HR system.

  3. Email Consent: Alternatively, employees can confirm their consent via email by responding to a consent request sent by HR.

Consent Statement: “I, [Employee Name], consent to receiving SMS notifications from RES Auction Services regarding auction assignments and schedules. I understand these messages are informational, and standard message rates may apply.”

3. How SMS Notifications Work Once consent is provided, employees will receive text messages from our official toll-free number. These messages may include:

  • Auction dates and times

  • Arrival instructions

  • Important updates or changes

Sample Message: “You have been assigned to work at the upcoming auction on January 16th through January 18th. The auction will begin at 7 PM, and employees are asked to arrive at least 2 hours in advance.”

4. Opt-Out Option Employees who no longer wish to receive SMS notifications can opt-out at any time by contacting HR or replying “STOP” to any message. Opt-out requests are processed immediately.

5. Data Privacy and Security RES Auction Services is committed to protecting employee data. SMS consent records, including the date and method of opt-in, are securely stored in compliance with legal and regulatory requirements. We do not share employee contact information with third parties.

6. Contact Information For questions or concerns about SMS notifications, employees can reach out to:

  • Email: bid@resauctions.com

  • Phone Number: (330) 845-4411

This compliance process ensures that all SMS communications are handled responsibly, maintaining transparency and trust with our employees.